This Privacy Policy should be read in conjunction with the Crabits VPN Terms of Service (the "Terms"). Together, these policies form a legally binding agreement between you and Crabits VPN.
Crabits VPN is committed to protecting your personal data and the privacy of our users. This policy has been updated to include compliance with the General Data Protection Law (LGPD - Law No. 13,709/2018) of Brazil, as well as GDPR and CCPA.
Crabits VPN, along with its distributor SKOWSAND OCEANIS CORP, operates under these regulations, ensuring the protection and privacy of user data.
Data Controller and Data Protection Officer
The controller of your personal data is Crabits VPN, located in the Republic of Panama. The Data Protection Officer (DPO) can be contacted via email at: [email protected].
General Information
Crabits VPN may collect five (5) types of data, depending on your use of the Services. Detailed information about each type is provided in the sections below:
Personal Data Submitted with Your Account (“Personal Data”)
Aggregate Application and VPN Connection Summary Statistics (“Usage Statistics Data”)
Data Stored in Crabits VPN Keys (“Keys Data”)
Anonymous App Diagnostics, Including Crash Reports (“App Diagnostic Data”)
IP Addresses Authorized for MediaStreamer Services (“MediaStreamer Data”)
Personal Data
Crabits VPN collects Personal Data that you provide when creating or updating an account. This information is essential for delivering our Services, processing payments, responding to inquiries, preventing fraud, and ensuring communication about your account and the Services.
International Data Transfers
Crabits VPN may transfer your personal data to service providers and partners located outside your country of residence, including the United States and the European Union, in compliance with the General Data Protection Law (LGPD), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
Data Transfers May Occur for the Following Purposes:
Customer Support and Technical Assistance: Using platforms such as Zendesk and TeamSupport.
Performance Analytics and Diagnostics: Tools like Google Analytics, Sentry, and Firebase to improve service quality.
Payment Processing: Platforms like PayPal, Braintree, and Chargebee to ensure secure transactions.
Safeguards and Security Measures Applied:
To protect your data, we implement the following safeguards:
Standard Contractual Clauses (SCCs): Included in contracts with third parties to ensure an adequate level of data protection.
Advanced Security Measures: We adopt security practices aligned with international standards, such as encryption protocols (TLS), access controls, and regular security audits to safeguard your data.
Compliance Assessments: Ensuring that service providers in countries without equivalent privacy legislation apply additional security controls.
Your Rights:
Under the LGPD, GDPR, and CCPA, you have the right to:
Request detailed information about international data transfers.
Access copies of the implemented safeguards.
Withdraw consent and request the deletion of your data.
For more information or to exercise your rights, please contact our Data Protection Officer (DPO):
Email: [email protected]
Types of Personal Data Collected
The specific Personal Data collected depends on the payment method chosen and may include:
Required Information: Email address and payment details.
Additional Payment Data: Name, billing country, billing address, and/or credit card number (depending on the payment method).
Third-Party Payment Processors: If you use services like PayPal, BitPay, Paymentwall, or Stripe, you may be redirected to their websites to complete the transaction. For details about the data these processors collect and store, please refer to their terms and privacy policies.
Privacy-Enhanced Payment Options: To minimize the Personal Data you provide, alternative payment methods like Bitcoin are available for subscription.
Additionally, we work with trusted partners to simplify the login process, detect fraudulent signups, and prevent account hijacking. These partners may process IP addresses, but such data is stored separately from other systems, cannot be linked to user online behavior (as no such data is collected), and is permanently deleted after 30 days.
Use of Email Address
Your email address is used for the following purposes:
Account Access: Facilitating account creation, password resets, and verification emails.
Transaction Emails: Providing updates related to payment transactions.
Service Announcements: Sharing important updates and announcements about the Services.
Support: Responding to inquiries and communications regarding your account.
Marketing Emails: Sending offers, surveys, invitations, and content about Crabits VPN that may interest you. You can opt out of Marketing Emails by following the unsubscribe instructions included in those emails.
Data Usage and Retention
Crabits VPN uses your Personal Data strictly for the purposes outlined in this Privacy Policy. We do not sell or lease your Personal Data to third parties. Data collection and processing are conducted based on legitimate interests under applicable laws, specifically to fulfill our contractual obligations to you under the Agreement.
Data Storage and Protection
All Personal Data associated with Crabits VPN accounts is controlled by Crabits VPN and is stored on systems and services owned or leased by Crabits VPN and its subsidiaries. In rare cases, data may be processed by related entities only when necessary and solely for the purposes outlined in this Privacy Policy.
Strict Limitations on Data Sharing: personal Data will never be transferred to unrelated entities, under any circumstances.
Data Protection Standards: Crabits VPN ensures that any data processing is carried out in compliance with the same robust data protection standards outlined in this policy. We take every precaution to ensure that personal data remains secure, regardless of where it is processed.
For more information regarding data protection, you can contact our Data Protection Officer at: [email protected].
How We Protect and Retain Your Personal Data
Security Measures
We employ industry-leading physical, procedural, and technical safeguards to protect your Personal Data from loss, misuse, unauthorized access, disclosure, or modification. These measures include:
Secure Offices and Facilities: Our data storage facilities and offices are equipped with robust security protocols.
Minimal Data Collection: O We follow the principle of collecting only the data necessary to provide and improve our Services, ensuring that we do not collect excessive or unnecessary information.
Encryption: Crabits VPN uses AES-256 encryption to ensure maximum security of your personal data during transmission and storage.
While our security systems are designed to be highly effective, no system can guarantee absolute protection. For this reason, we continuously refine our security measures and prioritize data minimization to reduce risks.
Servers and Data Centers
Our servers are housed in highly secure data centers that adhere to strict security practices. Importantly:
No Traffic or Personal Data Logging: We do not collect or store traffic data, browsing history, DNS queries, or Personal Data tied to your use of our Services.
Data Center Compliance: If a data center were to require us to log such data, we would immediately discontinue operations with that provider and seek alternatives.
Government Seizures: Even in the event of a government seizing one of our VPN servers, no logs or identifiable information linking any user to specific activities would be available.
Data Retention
We retain your Personal Data only for as long as necessary to fulfill its purpose, in compliance with applicable data protection laws. Specifically:
Limited Retention: Personal Data is kept for as long as you have provided consent or there is a legitimate reason to retain it.
Data Deletion: You can request the deletion of your Personal Data by sending a valid request by sending an e-mail to [email protected] with the title “Data Deletion Request”. Please note that deletion of your data will prevent you from using our Services.
Note: Requests for data deletion will be addressed within 30 days, in compliance with LGPD, GDPR and CCPA.
Legal Protections
Your Personal Data is controlled and stored by Crabits VPN, operating under the jurisdiction of the Republic of Panama. This means:
Jurisdiction: All legal demands for data are governed by Republic of Panama laws, which provide strong privacy protections.
Defense of Privacy: We vigorously defend against attempts to circumvent these protections.
Data Control: Neither our parent company, Kape Technologies PLC, nor any related entities, can access or compel access to Personal Data stored by Crabits VPN.
For additional details on our privacy and security practices, visit the Crabits VPN Trust Center.
How We Work with Service Providers to Safeguard Your Data
Role of Service Providers
We may engage agents, contractors, or third-party service providers (“Service Providers”) to assist with payment processing, service administration, and business operations. When Service Providers require access to your personal data, we ensure the following:
Confidentiality Obligations: Service Providers are contractually bound to maintain the confidentiality of your data and use it exclusively for the purposes outlined in their agreements with us
Legal Compliance: All Service Providers adhere to applicable laws, including those governing the transfer of personal data from the European Union/European Economic Area to third countries, in compliance with GDPR and LGPD.
Data Protection Safeguards: We ensure that all Service Providers have implemented adequate security measures and safeguards to protect your personal data during processing, including Standard Contractual Clauses (SCCs) where applicable.
Data Scope and Protection
Service Providers have access only to data necessary to perform their specific tasks. This access:
Excludes VPN Activity: Service Providers never have access to VPN activity or connection data, as we do not collect such data.
Limits Usage: Data is used solely for the services being performed on behalf of Crabits VPN.
Sharing Data with Your Consent
In addition to Service Providers, we may share your Personal Data in specific scenarios, such as:
Marketing Consents: When you opt-in to receive marketing communications.
Optional Services: When you consent to use additional features or functionality that require sharing your data.
Keys Data
Crabits VPN collects and stores Keys Data only if you opt to use Crabits VPN Keys, our secure password and data manager service available through your Account.
Security and Encryption
Keys Data is protected using zero-knowledge encryption, meaning:
Exclusive Access: Only you can view, access, or manage the information stored in Crabits VPN Keys.
Privacy by Design: Neither Crabits VPN staff nor Service Providers can access or decrypt your Keys Data under any circumstances, even with your explicit authorization.
Ownership and Management
Your Keys Data is entirely your property. You maintain full control over it and can:
Add, Modify, or Delete Data: Manage your Keys Data at any time through the Crabits VPN Keys dashboard.
Create a Strong Master Password: To safeguard your Keys Data, use a strong, unique primary password that is hard to guess. Ensure this password is distinct from the one you use for your main Crabits VPN Account.
Data Portability
Crabits VPN Keys allows you to import data from other password management tools by following the instructions in your Account dashboard.
Review Portability Rules: Before importing, we recommend reviewing the data portability policies of your previous password manager, as these rules are outside Crabits VPN’s control.
By prioritizing user autonomy and employing state-of-the-art encryption, Crabits VPN Keys ensures that your sensitive data remains secure and accessible only to you.
Usage Statistics Data and App Diagnostic Data
To deliver exceptional customer support and ensure a high-quality service experience, Crabits VPN collects limited information related to your VPN usage as outlined below.
Strict Access Control
Need-to-Know Basis: Collected data is accessible only to authorized staff with a specific need to perform their duties.
Confidentiality Assurance: Data may be shared with trusted Service Providers solely for customer support or service improvement, and all such sharing is bound by strict confidentiality agreements.
Commitment to Privacy
Crabits VPN adheres to a policy of no logging of sensitive information. Specifically:
No Browsing Logs: We do not collect or log your browsing history, traffic destinations, data content, or DNS queries.
No IP Tracking: We do not log original IP addresses or associate them with VPN activity.
Minimal Data Collection Principles
Regarding VPN Usage Statistics, we are committed to collecting only the minimum data required for service improvement, which means:
No User Tracking: We cannot identify which user accessed a specific website, service, or destination.
No Connection Logs: We do not retain records of user connections to the VPN, including connection times or the specific VPN servers used.
No Identifiable Data: Original IP addresses of user devices are never collected or stored.
Legal Transparency
If Crabits VPN were ever compelled to release user information based on the categories outlined above, we would be unable to comply, as such data does not exist in our systems.
By strictly adhering to these privacy practices, Crabits VPN ensures the highest level of privacy, security, and trust for our users. We are committed to not collecting any data that would compromise the privacy and integrity of our users, in full compliance with applicable data protection laws.
Apps and App Versions
We collect information about the Crabits VPN App(s) you have activated and their respective version(s). This information allows our Support Team to efficiently troubleshoot technical issues and ensure compatibility with our Services.
Successful VPN Connections
When you use the App, we collect limited data about your VPN connections to enhance service quality and provide technical support. Specifically:
Connection Status: We log whether you successfully established a VPN connection on a specific day (without recording the exact time).
VPN Location: We record the VPN server location you connected to (but not the outgoing IP address assigned to you).
Country/ISP: We capture your originating country and Internet Service Provider (ISP) (but not your source IP address).
This minimal information helps us identify and resolve connection issues, offer country-specific recommendations for optimal usage, and assist our engineering team in diagnosing and fixing network-related problems.
Aggregate Data Transfer (in MB)
We track the total volume of data transferred by a user (measured in megabytes) to monitor service performance. While Crabits VPN offers unlimited data transfer, excessive usage—such as a single user consuming significantly more bandwidth than thousands of others combined—may negatively impact the overall quality of the service for other users. In such cases, we may reach out to the user for clarification.
Usage Statistics Data Summary
We collect minimal usage statistics strictly to maintain the quality and performance of our services. This limited data may include information such as the VPN server location used and the total volume of data transferred during a connection.
However, this information is aggregated and non-identifiable, ensuring that no data can be linked to specific online activities or individual users. Our systems are designed to prevent the collection or storage of sensitive data, reinforcing our commitment to user privacy.
App Diagnostic Data
With your opt-in consent, we collect anonymized App Diagnostic Data to improve our services. This includes crash reports, usability diagnostics, and VPN connection diagnostics. The data we collect is fully anonymized and cannot be tied to individual users (e.g., we do not associate the data with user accounts or IP addresses).
Purpose of Diagnostic Data Collection
Optimize network performance: Improve connection speeds and reliability.
Identify issues: Diagnose problems with specific apps, VPN servers, or ISPs.
Enhance usability: Improve app functionality and user experience.
Data Collected (Only with Your Consent)
Information on VPN connection attempts and failures.
Speed test data.
Anonymized app diagnostics, such as crash reports and usability metrics.
Service Providers Used for App Diagnostics
Collected diagnostic data is processed by trusted Service Providers who are bound by strict confidentiality and data protection agreements. The platforms and tools vary based on your operating system:
Windows: Sentry (Functional Software, Inc.) – Sentry Privacy Policy.
Mac: Firebase Crashlytics (Google) and Sentry – Firebase Privacy & Security | Sentry Privacy Policy.
Linux: Sentry – Sentry Privacy Policy.
iOS: Firebase Crashlytics (Google) and Apple – Apple Privacy Policy | Firebase Privacy & Security.
Note: You can disable Apple crash reporting in iOS settings.
Android: Firebase Crashlytics – Firebase Privacy & Security.
Browser Extensions: Google Analytics – Google Privacy Policy.
Managing Your App Diagnostic Data
Upon activating any Crabits VPN app, you will be prompted to provide explicit consent (opt-in) for sharing diagnostic data. You can enable or disable this feature anytime via the app’s settings menu. Consent is voluntary and can be revoked at any time, without affecting the functionality of our services.
Additionally, for iOS devices, Apple crash reporting can be controlled through your device’s system settings, as described in Apple’s Privacy Policy.
MediaStreamer Data
MediaStreamer is a specialized service designed for devices that do not support native VPN functionality, such as gaming consoles and streaming devices like Roku. Because MediaStreamer operates without a dedicated app and does not require username/password authentication, it uses a system that authorizes specific IP addresses you voluntarily register with us.
The registered IP addresses are used solely for the purpose of identifying and authorizing your devices to access the MediaStreamer service. No other personal data or activity logs are collected or stored.
How It Works
IP Address Registration: To use MediaStreamer, log in to our site and navigate to the “DNS Settings” page. There, you can register the IP addresses of devices you want to authorize.
Data Usage: These registered IP addresses (referred to as MediaStreamer Data) are securely stored in our system solely to identify and authorize your devices for MediaStreamer access. They are never used for any other purpose.
Alternatives for Devices Without VPN Support
If your devices do not support VPN functionality natively, we recommend using the Crabits VPN App for routers. This application allows all connected devices on your network to benefit from VPN protection without the need for collecting, storing, or registering IP addresses or other personal data.
Need Assistance?
For guidance on setting up the Crabits VPN App for routers or any other queries, please contact us at [email protected]. We’re here to help you every step of the way.
How We Protect and Retain Information from Emails, Live Chats, and Feedback Forms
Crabits VPN retains records of all correspondence exchanged through our Site or Services, including questions, complaints, compliments, and other feedback you voluntarily provide, as well as our responses. These records may include your email address and any other information you choose to share.
This data is retained only for the purpose of maintaining a complete interaction history to improve customer support services and enhance the user experience. We will retain this information only for as long as necessary to fulfill these purposes or as required by applicable laws.
You have the right to request the deletion, correction, or access to your correspondence data at any time. To exercise your rights, please contact our Data Protection Officer (DPO) at [email protected].
Platforms We Use
To manage support communications effectively, Crabits VPN utilizes two trusted third-party platforms:
Zendesk: For managing emails and support tickets.
TeamSupport: For handling live chat communications.
Data Collected and Usage
When you contact us through these platforms, they may collect and store:
Your email address.
Details about your device and operating system, which aid in troubleshooting.
The country from which you are reaching out.
This information is used solely for providing technical support, resolving issues, and improving our services.
Security Measures
Both Zendesk and TeamSupport adhere to modern security standards, including SSL encryption, to protect your data during transmission and storage. These service providers may process data outside your country of residence, including in the United States.
Crabits VPN ensures that all data transfers to third parties comply with the General Data Protection Law (LGPD), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA). Such transfers occur only when adequate safeguards are in place, including:
Standard Contractual Clauses (SCCs) or equivalent mechanisms.
Data Processing Agreements (DPAs) ensuring restricted data use.
For more information, you can review the privacy policies of our service providers:
Zendesk’s Privacy Notice.
TeamSupport’s Privacy Policy.
We remain committed to safeguarding your data and ensuring that it is only processed to provide customer support services and enhance your experience with Crabits VPN.
Cookies and Third-Party Analytics
To improve user experience and gather analytical insights, Crabits VPN utilizes several analytics services, including those provided by trusted third-party Service Providers. These services may use cookies, mobile identifiers, and other tracking technologies to generate reports and statistics about the usage of our Services.
It is important to note that these analytics services do not have access to any information that directly identifies individuals, nor do they collect any Personal Data provided to Crabits VPN.
We ensure that any data collected through these tools is used solely for improving the functionality and performance of our Services, without compromising your privacy.
What is a Cookie?
Cookies and similar technologies are small text files stored on your computer or mobile device when you visit our Site. These Cookies allow us to remember your actions and preferences over time, helping us enhance and personalize your experience. They enable key functionalities such as website login, language preferences, and other features that improve the usability of the Site. The types of Cookies we use may evolve as we update and enhance our Site to better serve you.
Disabling Cookies
Upon your first visit to the Site, you will be prompted to set your Cookie preferences. You can update or change these preferences at any time by selecting Cookie Preferences from the menu at the bottom of most pages. Alternatively, you can adjust your Cookie settings directly through your browser’s settings panel. Please note, however, that disabling Cookies may affect the functionality of the Site, and some features may not work as intended.
Crabits VPN’s Cookies
The Cookies used by Crabits VPN help us customize your experience by remembering your language preference, associating visitors with marketing channels, and securely displaying personalized account information once you log in. These Cookies contain a user identifier but do not include personally identifiable information such as your name or email address. Additionally, these Cookies do not track your activity outside of Crabits VPN’s domains.
Third-Party Cookies
Crabits VPN also uses Cookies from third-party services for various purposes, including Essential, Functional, and Marketing needs.
Essential Cookies
Essential Cookies are necessary for the core functionality of the Site, such as security and payment processing. These cookies do not track personal activity and are collected based on legitimate interest to ensure service delivery.
These include:
Payment Processors: PayPal, Forter, Braintree, and Chargebee for secure transactions.
Performance Analysis: Google Analytics, Google Optimize, Visual Website Optimizer, and Google Tag Manager for analyzing and improving page performance.
Traffic Management & Security: Cloudflare, Cloudfront, and Gstatic for delivering content and preventing malicious bots.
Cookie Preferences: Usercentrics Consent Management Platform for managing your cookie preferences.
Essential Cookies are required for the Site’s operation and cannot be disabled. By using the Site, you consent to the use of these Cookies.
Functional Cookies
Functional Cookies help us display and manage elements on the Site. Examples include:
Text Display: Google Fonts for proper text presentation.
Video Display: YouTube Video and Vzaar for embedding videos.
Maps: OpenStreetMap and Google Maps for providing location-based features.
Error Tracking: Sentry for tracking and reporting site errors.
Avatars: Gravatar for displaying user avatars.
Quizzes & Forms: Typeform for presenting quizzes and questionnaires.
These Functional Cookies can be disabled if desired.
Marketing Cookies
Marketing Cookies are used by advertisers to deliver ads relevant to your interests. These include:
Google Ads Remarketing: Showing ads on third-party websites (including Google) to users who have previously visited our Site.
Other Ad Networks: DoubleClick Ad, Facebook Pixel, Facebook Social Plugins, Google AdServices, Google Syndication, Microsoft Advertising Remarketing, and PayPal Marketing Solutions.
Marketing Cookies can be disabled through your preferences.
Third-Party Advertising
Service Providers, including Google, use Cookies to serve targeted ads based on your previous visits to the Site. Data collected by these cookies will be used in accordance with our Privacy Policy as well as the respective service providers’ privacy policies.
You can manage your Cookie preferences through your browser or the menu at the bottom of the Site. Additionally, you can opt out of Google’s use of Cookies via the Google Advertising Opt-out Page, opt out of Google Analytics via the Google Analytics Opt-out Page, or opt out of third-party Cookies through the Network Advertising Initiative Opt-out Page.
Device Information
Crabits VPN collects device information, including device type, operating system, language, user agent, and mobile identifiers provided by Android or iOS devices. This information helps us generate statistics regarding the marketing channels and advertising partners through which users discover and sign up for Crabits VPN Apps. Importantly, this device data does not contain any personally identifiable information such as your name or email address.
Disabling or Resetting Mobile Identifiers
Users have the option to disable or reset the mobile identifiers linked to their devices at any time. For instructions on how to do so, please refer to the following:
Apple’s Advertising & Privacy page for iOS devices.
Google’s Managing your Google Settings page for Android devices.
Email/Communication Analytics
To assess and improve the effectiveness of our emails and other communications, Crabits VPN or its authorized Service Providers may collect limited data for statistical reporting. This data may include whether emails were successfully delivered, instances of delivery delays, and how frequently emails were opened.
This information is collected based on your explicit consent and is used exclusively for performance analysis and to enhance the relevance of our communications. You may withdraw your consent for such data collection at any time by adjusting your communication preferences or contacting our Data Protection Officer (DPO) at [email protected].
Interactions with Third-Party Products
The Site may contain links to external websites, mobile applications, products, or services that are not owned or controlled by Crabits VPN. These third-party services may be governed by their own terms and conditions and privacy policies. Please be aware that these third parties may collect personal information from you. Crabits VPN is not responsible for the privacy practices or content of external websites. We encourage you to review the terms and privacy policies of any third-party services you interact with in connection with the Site or Services.
Users in the European Union (GDPR Compliance)
Crabits VPN is committed to protecting user privacy in accordance with the General Data Protection Regulation (GDPR). Our data handling practices prioritize minimal data collection and empower users to control their Personal Data.
Legal Bases for Data Collection Under GDPR:
We collect and process Personal Data for the purposes outlined in this Privacy Policy based on one of the following legal grounds:
Contractual Obligations:
Providing the services requested by subscribers.
Managing subscriptions and processing payments.
Offering customer support.
Legitimate Business Interests:
Enhancing service quality and reliability.
Communicating updates and gathering user feedback.
User Consent:
Collected when required and may be withdrawn at any time.
User Rights under GDPR:
As a user in the European Union, you have the following rights:
Right to Access: Request access to your personal data.
Right to Rectify: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data.
Right to Restrict or Object: Request limitations on data processing.
Right to Data Portability: Request your data in a structured, machine-readable format.
Right to Withdraw Consent: Revoke consent at any time without impacting service use.
Right to Lodge a Complaint: File a complaint with your local data protection authority.
To exercise these rights, please contact our Data Protection Officer (DPO) at [email protected]. We may take additional steps to verify your identity for security purposes.
Users in Brazil (LGPD Compliance)
Crabits VPN complies with the Lei Geral de Proteção de Dados (LGPD), ensuring the privacy and protection of Brazilian users' personal data.
Legal Bases for Data Collection Under LGPD:
We process personal data under the following legal bases:
Performance of Contract: To provide and manage the services you requested.
Legitimate Interest: To improve service quality and support operations.
Legal Obligation: For compliance with legal or regulatory requirements.
Consent: When consent is required, you can withdraw it at any time.
User Rights under LGPD:
As a user in Brazil, you have the following rights under the LGPD:
Confirmation of Processing: Verify if we process your personal data.
Access to Data: Request a copy of the data we process about you.
Correction of Inaccuracies: Request corrections to inaccurate data.
Anonymization or Blocking: Request anonymization, blocking, or deletion of excessive or unnecessary data.
Data Portability: Request transfer of your data to another service provider.
Withdrawal of Consent: Revoke consent for data processing.
Right to Review Automated Decisions: Request information on automated decision-making processes.
To exercise these rights, please contact our DPO at [email protected].
Users in California (CCPA Compliance)
Crabits VPN complies with the California Consumer Privacy Act (CCPA) and ensures California residents' rights to data transparency and control.
User Rights under CCPA:
Right to Know: Request disclosure of data collected, shared, and processed.
Right to Deletion: Request the deletion of your personal data.
Right to Opt-Out of Sale: Crabits VPN does not sell personal data.
Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
Right to Withdraw Consent: Revoke consent previously provided for data use.
To exercise these rights, contact our DPO at [email protected].
Use by Minors
Crabits VPN does not knowingly collect personal data from individuals under the age of 18 years or below the legal age in their jurisdiction. If you are a minor, please do not provide personal data without the involvement of a parent or legal guardian.
In compliance with GDPR, LGPD, and CCPA, if we become aware of the collection of personal data from minors without proper authorization, we will delete such data immediately. If you suspect we have improperly collected a minor's data, please contact us at [email protected].
Changes to This Privacy Policy
We may update our Privacy Policy from time to time, with or without notice, in accordance with applicable privacy laws and principles. By continuing to use our Services and/or accessing the Site, you acknowledge and accept the updated Privacy Policy.
How to Contact Crabits VPN
If you have any questions, concerns, or complaints regarding our Privacy Policy, our compliance with applicable laws, or how we handle your information, or if you wish to exercise your privacy rights, please contact us at:
Email: [email protected]
